Every RAFCO unit comes with a manufacturer warranty and a service department wired directly into the factory floor. Quick spare-parts pipeline, mobile service vans for nearby fleets, and a solution-oriented engineering team — keeping your equipment on the route, not in the yard.
From preventative checks to next-day spare deliveries — one direct line to factory engineering.
Routine inspections, lubrication, hydraulic-fluid checks and packer-cycle verification. Extends superstructure life and catches wear before it becomes downtime.
Periodic deep-service intervention before minor faults escalate. Qualified technicians arrive with full mobile tool, device and spare-part kits — on-site repairs whenever feasible.
Hydraulic pumps, packer cylinders, bin-lifter assemblies, lighting and electrical packs — all to RAFCO quality and safety standards. Full parts catalogue at rafcoparts.com.
All superstructure and equipment produced and assembled by RAFCO carries a 1-year manufacturer warranty against manufacturing defects. We also commit to providing spare parts and service for at least 1 year after the sales contract — extendable on request.
For active warranty cases, urgent spare requests or scheduled maintenance — the fastest channels are listed on the right. WhatsApp is monitored during working hours; email and phone receive 24-hour response for serviceable cases.
Coverage applies to all superstructure components produced or assembled at our Kemalpaşa facility — including hydraulic packs, lifting gear, sub-frame and body shell. Chassis OEM components are covered under their original manufacturer's warranty separately.
Our service desk gets back within 24 hours with a parts ETA or scheduled visit window.
